Please find below information received from Northern Powergrid and what to do if an incident occurs with your power supply during the high winds expected tomorrow:
NORTHERN POWERGRID: WE ARE AWARE AND WATCHING A WEATHER FRONT
18:00 Thursday 16th February, 2023
Met Office Yellow Wind Alert – Latest Update
We’ve been tracking the weather front for strong winds, which are now expected to hit our region tomorrow - Friday 17th February - from 5am through to 2pm. The updated forecast predicts gusts of 55-65mph, with some as high as 75mph possible. Originally the forecast was impacting northern parts of our region, however the area to be impacted has now extended to include South Yorkshire.
We have moved to the next stage in our planned response and we are ready to mobilise colleagues as this situation develops. This weather front does have the potential to have an impact and cause damage to our network, and there is a possibility that there could be disruption to power supplies in at least some parts of the region. The relevant teams are on standby and ready to be diverted onto storm response should this materialise. We have a fleet of generators ready to be deployed where they are the most effective way of restoring supplies and our customer support vehicles and welfare partners are also prepped and ready to go out into local communities where possible, to offer help on the ground to those who need it most.
Customers on our Priority Service Membership, who are reliant on electricity for medical purposes and may need greater assistance during a power cut will be kept updated as a priority. For any customers on our priority service membership who require further support, they can contact our dedicated priority customers service line 0800 169 2996.
Reporting a Power Cut
- Anyone impacted by a power cut can report it quickly online at www.northernpowergrid.com/power-cuts
- Our social media channels - Facebook and Twitter (@NorthPowergrid) - are also updated 24/7 to provide updates to connected customers and stakeholders
- Our Power Cuts Home | Northern Powergrid web page offers power cut advice and information
- However, if anyone needs to speak with us directly, our 24/7 contact centre colleagues can be contacted by phoning 105
We will continue to keep our customers and stakeholders updated. If the situation changes, we will provide another update.
Hello,
The Met Office have issued an amber weather warning for very strong winds, of up to 70mph across our regions. Wind speeds are expected to increase Thursday evening and peak on Friday 17th February, starting early in the morning and lasting all day and into the evening.
Our electricity network is operating as normal, however, we wanted to reassure you that we are closely monitoring the weather across our operating areas, and our teams are ready and prepared to respond if this weather has any impact on our network.
Support for our customers
If you experience a power cut, the easiest way to report and access the latest information is via our website www.northernpowergrid.com/power-cuts, alternatively our teams are available 24/7 by calling 105.
You can also find some useful hints and tips on our website at www.northernpowergrid.com/what-to-do-in-a-power-cut
Our customer support vehicles are also prepared and ready to go out into local communities, where possible.
Customers with a disability, medical condition or very young families, who may need greater assistance during a power cut, and have signed up to our Priority Services Membership, will be kept updated as a priority.
For any customers on our Priority Services Membership who may require further support, you can contact our dedicated priority service line 0800 169 2996.
If you have additional needs due to your medical or personal circumstances, and are not part of our Priority Services Membership, you should consider joining for free by visiting Priority Services Membership | Northern Powergrid
It will help us to support you during a power cut including regular updates on the situation and considering alternative needs such as food and accommodation. Those who can join include customers:
- Of pensionable age
- Disabled, chronically sick, or have a long-term medical condition
- Hearing or visually impaired
- Have additional communication needs
- In a vulnerable situation
- Have young children at home
Please remember to check on neighbours, friends and family members who may need additional support.
